Thread Lightly: Don't Ignore Customer Retention in Your Rush to Scale
Hannah Richards Hannah Richards

Thread Lightly: Don't Ignore Customer Retention in Your Rush to Scale

In a matter of days, Threads achieved the unthinkable - 100m users. It was epic to watch & a thrill to get caught up in the sign-up frenzy. Truly, it felt like Taylor Swift Era's tour ticket release day all over again - everyone was asking "Did you get in?"

Yet, here we are mere weeks later & their active users are down 60%. Some dropoff is expected, but 60%?! - that's troubling.

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The 5-Star Review Request Script
Hannah Richards Hannah Richards

The 5-Star Review Request Script

Asking for reviews can feel awkward. It can feel like you're fishing for compliments - something your mamma taught you was uncool from a young age. However, consider this: you're not asking for a favor. Instead, you're seeking valuable feedback to improve your services and help your business thrive. It's a mutually beneficial process.

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Add These 100 Negative Keywords to Your PPC Account
Hannah Richards Hannah Richards

Add These 100 Negative Keywords to Your PPC Account

Asking for reviews can feel awkward. It can feel like you're fishing for compliments - something your mamma taught you was uncool from a young age. However, consider this: you're not asking for a favor. Instead, you're seeking valuable feedback to improve your services and help your business thrive. It's a mutually beneficial process.

Read More